Problem
If Avid’s Advanced Search isn’t working or gives an error that it needs to be rebuilt, please contact Support with this error.
![](https://www.avidian.com/wp-content/uploads/2023/07/W6dbIJsw5Edr6SRdsCKOqSVTMlHQ6WFq.png)
This might also happen from an open Opportunity, after you click the Companies button and there are none showing.
![](https://www.avidian.com/wp-content/uploads/2023/07/66y1Gu0ySD6xQmbVqp4UKlcbUHj4YxE0.png)
Support Steps
Rebuild the customer’s database’s Full-Text Indexes.
And run IndexAllRebuild.sql.
If those don’t fix it, notably for the Company Search, see details in https://gitlab.com/avidian-technologies/prophet/-/issues/765#note_1031929442
Support
If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 855-284-3426 x2.
You can also send email to [email protected] or create a support ticket here.