Operations managers make sure the day-to-day actions are moving in the direction executives want them to. Strong leadership, communication, and data analysis skills are needed to be successful. Instituting CRM software into the daily procedures of a company will help the operations team to stay organized in their array of responsibilities.

Avid CRM is a trusted Outlook-based CRM that provides operations managers and their whole team with tools to launch them forward. Avid is both user-friendly and highly customizable, allowing you to track key data points with ease. Avid CRM incorporates powerful communication, data tracking, and automation tools in one space, saving time. Avid CRM helps operations managers to understand every aspect of their business, increase team productivity, and ease communication throughout their team.

Having a 360-degree view of everything going on within your establishment allows you to better understand where the business stands and what next steps are needed. Operations managers are responsible for organizing the inner workings of every department to meet the goals set by executives. Operations managers must know everything that is already done and what needs to get done next so that they can create strategic objectives and make tactical decisions.

Avid CRM offers a powerful, synchronized digital sphere to your whole team and provides you with a bird’s eye view of your business. Track key KPIs and statistics such as who is being most productive, which products are selling the best, and how much revenue is coming in with Avid’s Analytics Dashboards. Uses data to review organizational processes to implement strategies to improve team productivity and work quality. Integrate software that you and your team already use, allowing for visibility of key data to the whole team without giving them access to edit any of it. ERP systems can be integrated with Avid. Avid’s organized, intuitive contact record data layout allows for easy sorting and filtering of data. In-depth contact, company, and opportunity records are shared amongst all team members who are given access to them. All past interactions by your team with a contact are taken note of for future reference.

Operations managers must foster a safe work environment for their team, with the necessary tools to be as efficient as possible. With Avid CRM, operations managers and their teams can skip repetitive steps in the sales workflow process with Avid’s automation tools. Automate actions at every sales stage along with daily reminders. Increased Sales often mean a need for increased staff.  Avid CRM’s forecasting tools ensure that you are entirely prepared to grow. Take Avid with you on any mobile device. Access and update your CRM database, send emails, set appointments, hold calls, and set directions to contacts. Avid’s new Campaign Manager allows your marketing team to send out customized email campaigns to selected groups of contacts, companies, or opportunities and to track the results of the campaigns.

Operation managers must be able to effectively communicate with both executives and base-level employees from all departments to execute company goals. Operations must be able to easily compile all necessary progress reports to send to executives and must be able to quickly alert team members as to any shifting priorities. Using a CRM can help operations managers to analyze and share key data points and status changes with the whole team.

Avid CRM’s key features allow for data to be easily shared amongst a team, allowing for teamwork, and boosting efficiency. Your contact, company, and opportunity records are shared across all team members. Different accessibility tiers can be created to keep certain records from team members. Avid Instant allows your team to receive notifications when a record is modified, ensuring that all members are on the same page concerning. Avid’s Analytics Dashboards provide interactive, visually accessible charts and graphs, allowing you to make actionable insights. Avid’s Report and Document Generator lets you instantly generate reports and documents from pre-set templates, auto-filled with information from the record it is being made for. Avid CRM provides security and hierarchical permission levels for access of all data.