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How to Adjust User Hierarchy

October 9, 2019 by Mark Foltz

Adjusting User Hierarchy Step by Step

Back to Prophet CRM Admin Beginner’s Guide

The user hierarchy determines who can view and edit certain data within your companies records. The organization is imperative to maintaining a healthy CRM system so be careful when you are adjusting user hierarchy.

Step One: Navigate to the User Management menu

Step Two: 
Select the Edit button next to the User whose hierarchy ranking you wish to adjust

Step Three: 
Open the Select Manager drop-down menu and adjust who the user is below in the chain of command

Step Four: 
Click Save

Step Five: You can view and edit the User Hierarchy in the User Hierarchy menu as well

Category iconAdmin Beginner Guide,  CRM Training

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