This article will address how to set Windows up to see the file type extensions.

To set windows up to view extensions:
1. Right click your “Start” button and select “Explore”
2. In the Window that opens up click “Tools”
3. Click “Folder Options…”
4. In the Folder Options window click the “View” tab
5. Make sure that the “Hide extensions for known file types” box is NOT checked
6. Click “Apply” or “OK”
You should now be able to see the extensions on all of your files.

Support

If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 855-284-3426 x2. 

You can also send email to [email protected] or create a support ticket here.