Background
You can create a separate Outlook contacts folder for use with Avid.
But they’re not automatically added to Outlook’s Address Book List.
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Solution
You can add the folder to the list.
Select Outlook’s People view from the bottom left. You might need to click the elipsis.
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Right-click the folder that you want to add and click Properties.
Click the “Outlook Address Book” tab and check the box to “Show this folder as an e-mail Address Book”.
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Not the folder will be available.
Support
If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 855-284-3426 x2.
You can also send email to [email protected] or create a support ticket here.