Avidian | Prophet CRM > Knowledge Base > Getting started > Installation > Email Template with Image Issue

Email Template with Image Issue

User may get an issue where Email Template does not show Image when creating a “Sales Automation”

We need to verify the picture format is a HTML and then save the template

You will need to adjust this in the Mail Setting in Outlook

Also you can adjust for a picture to be default to HTML than rich format text

Download

HTMLDownload

Support

If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 855-284-3426 x2. 

You can also send email to [email protected] or create a support ticket here. 

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