To provide access for Users to gain Analytics an Admin of Avid for the company will need to sign in to Avid on Demand site and provide the permission.
- Admin will need to sign in to with their Avid account https://www.prophetondemand.com/prophet/admin/login.aspx
- Once signed you will need to go to the “User Privilege” on the left hand side
- You will then need to go to the Name of the User and check under Analytics Standard and if you need to Excel Privilege you will need to check that as well.
- Once granted the access the user will just need to restart their Outlook and the Analytics should be available in the Avid tab.
Support
If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 855-284-3426 x2.
You can also send email to [email protected] or create a support ticket here.