Prophet CRM and Avidian in the News

International Examiner profiles Avidian CEO James Wong
James Wong shares with International Examiner how he has evolved as an entrepreneur....Read more
Avidian awards exceptional undocumented immigrant a scholarship
Northwest Asian Weekly applauds Avidian Technologies for awarding Jae Jun (Brian) Lee, a promising young UCLA student his first private scholarship....Read more
Avidian work culture
Sisters Donnita and Kaye Weese chat about what it’s like to work with family at Avidian Technologies, a company that is not owned by their family, on Chat with Women (KIXI radio). Donnita is an account manager and Kaye is a senior account executive.
Change Is the Name of the Game
Avidian’s CEO, James Wong, provides an insider look at the major trends affecting the CRM industry and how they are changing the way companies view CRM...Read more
Avidian CEO: CRM Focus is Becoming More External
TMCnet’s Paula Bernier explores the future of customer service and CRM with Avidian’s CEO, James Wong...Read more
Avidian Technologies Releases Enhanced Version of Prophet CRM
Avidian Technologies has released a new version of Prophet. The upgrade includes a new user interface with dynamic filtering and the ability to supervise and track customers and internal team members, along with support for SharePoint and mobile...Read more
Avidian Releases Prophet Ultimate OnDemand Edition
Available on-premise and now also as a secure cloud offering, the Prophet Ultimate OnDemand Edition includes features like Prophet Instant, a social component that allows users to "follow" a specific sales rep, contact, or company, and to receive instant notifications on opportunities or contact activity...Read more
Information Management
New Product News: Prophet Ultimate OnDemand Edition
Prophet Ultimate OnDemand Edition features customization and project tracking, social CRM capabilities, support for SharePoint and a new user interface, all stored in Avidian’s cloud environment...Read more
Products of the Week ( 9, 2012)
Avidian’s Prophet Ultimate OnDemand Edition is an Outlook-based CRM solution for cross-organizational use. As a software plus service, customer data is now stored in Avidian’s secure cloud for a more maintenance free experience...
Avidian Releases Prophet Ultimate OnDemand Edition
Available on-premise and now also as a secure cloud offering, the Prophet Ultimate OnDemand Edition includes features like Prophet Instant, a social component that allows users to "follow" a specific sales rep, contact, or company, and to receive instant notifications on opportunities or contact activity...Read more
An effective David to a competing Goliath
Avidian’s CEO, James Wong, provides advice on how small businesses can better compete with their larger competitors...Read more
Avidian Technologies Announces Prophet Mobile Web
Avidian Technologies launched Prophet Mobile Web, enabling Prophet OnDemand users access to their CRM data from any Internet-connected mobile device...Read more
Customer Interaction Solutions 2011 CRM Excellence Awards Winners Revealed
Avidian Technologies honored as a winner of the 12th annual CRM Excellence Awards. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer...Read more
How to Buy Small Business CRM
With the Prophet 5 contact management and CRM package, Avidian Technologies took a different tack, building the CRM functionality inside Microsoft Outlook. Prophet leverages Outlook’s existing data and functionality so you have calendaring and email along with centralized contact management, sales opportunity management, reporting and more within a single, familiar interface...Read more
Cost-Cutting Ideas You Might Not Have Thought Of
Avidian’s CEO, James Wong, provides advice on how small businesses can improve business and cut costs...Read more
Speck Design Empowers Its Sales Force by Implementing CRM Software
Once Speck Design realized they needed a CRM solution, management took their top three solutions to the sales team and asked them which they would embrace, which they would hate and why. The response he got back was that Avidian’s Prophet was hands down above the others because it is built inside Microsoft Outlook...
Looking Back at 2010 - In 2010
Best-selling author and leading CRM consultant Paul Greenberg calls Avidian a market leader in Microsoft Outlook-based CRM...Read more
Then Again…be Buying A CRM Is Like Buying A Car
If you’re an Outlook lover and want to spend a little more for a good low level CRM system, check out Avidian’s Prophet. It’s better than the [Microsoft] Outlook Business Contact Manager...Read more
The Value of a True CRM Tool
Elobau selected Avidian’s hosted CRM solution, Prophet OnDemand. This benefited Elobau because as a software-as-a-service, Avidian shouldered the burden of maintaining the backend equipment and data storage in its secure cloud. This gave Elobau access to their customer data on demand via the Web and freed them from having to deal with any of the routine IT management activities associated with the solution...Read more
Avidian Announces Outlook-Based CRM Tool for Blackberry
Avidian Technologies is known for its cloud-based and on-premise software solutions for users of Outlook and Exchange. The company boasts of a Microsoft Outlook-based customer relationship management software product line. Avidian has just announced an enhancement in its product line with the addition Prophet Mobile for BlackBerryRead more
Avidian’s CEO, James Wong, provides advice on how to improve CRM adoption and achieve a positive return on a CRM investment...
Avidian Named to the Inc. 5000 List for Third Consecutive Year
For the third consecutive year, Avidian has been named to the Inc. 5000 list, which measures revenue growth for U.S.-based, privately-held, independent companies. This places Avidian among the year’s fastest growing and most promising private technology ventures in the United States...Read more
How to Choose CRM Software
Managing customer relationships can be a daunting task but also a very rewarding one. Luckily, there's business software that will help you. Here's how to select the right customer relationship management software for your business....Read more
Cisco-Eagle: Achieving Expense Reduction and Revenue Growth by Uniting Disparate Cross-Team Customer Data
Aamcom came across Avidian's Prophet which provides CRM for Outlook Users. They liked the fact that Avidian was easy to roll out and perfect for their budget....Read more
Customer Interaction Solutions
Short Message Service (SMS): Untying the Mobile Tether
With more robust smartphones and the expansion of high-capacity wireless networks, CRM applications can operate more effectively wherever they’re used. To assess where CRM is at with the mobile workforce, Customer Interaction Solutions approached several leading firms....Read more
The Prophet of CRM
Prophet integrates seemlessly with outlook providing a set of enhanced CRM and sales tools from within outlook....
A Is for Adoption
A provider of contact center solutions implements CRM to eliminate shelfware and to use tools the company already had in place....Read more
Fox Business
Spirit Celebrated at Bellevue, WA Chamber's Eastside Business Awards
The Eastside Business Awards honors Avidian as an Eastside Small Business of the Year finalist...Read more
To Buy or Rent
CRM software is available in a multitude of flavors, but a crucial decision every business must make is whether to go with an on-premises solution or a hosted one....Read more
Why CCS Printing inked a deal for its first CRM system
Ultimately, CCS chose Avidian Technologies' Prophet over Microsoft Corp.'s Dynamics…Avidian is a smaller company with a strong track record working with other small businesses...Read more
Why Segregated Data Is Dangerous To Your Business: Benefits of CRM
Aamcom came across Avidian's Prophet which provides CRM for Outlook Users. They liked the fact that Avidian was easy to roll out and perfect for their budget...Read more
U.S. Chamber of Commerce
The Blue Ribbon Small Business award is about more than recognizing financially successful businesses. It’s about honoring those that show a commitment to their employees, sound business practices, and bettering their communities...Read more
Aamcom Achieves Client/Sales Team Continuity and Accountability with Avidian
Companies need to step back and look at upgrading their applications with effective and flexible CRM solutions like Avidian Technologies’ Prophet...Read more
2G+, 3G, 4G-LTE Versus Wi-Fi
What method are road warriors, using critical-data-and-bandwidth intensive solutions such as CRM applications, and whose employers (or themselves if they are self-employed) are juggling wireless costs, to choose and where?...Read more
CRM: Should You Host It Or Bring It In-House
Avidian’s CEO, James Wong, provides insight into when a hosted CRM solution makes sense versus when an on-premise solution is the clear choice...Read more
CRM Watchlist 2010 - The SMBs
Prophet adds a bunch of CRM functionality that Outlook users can use to manage sales opportunities and collaborate with other team members...Read more
Sramana Mitra
Deal Radar: Deal Radar 2009: Avidian Technologies
Avidian’s Prophet has three main competitive advantages. Since it is built into Outlook, there is no need to flip between two applications all the time or manage multiple contact databases. Second, Prophet is simple and can be up and running in a few days or even a few hours if the SaaS version is used. Third, it is built to leverage existing Outlook...Read more
Winners in the First Annual ‘50 Most Influential Sales Lead Management Professionals’ List
The Sales Lead Management Association has announced the results of the voting for the Most Influential People in Sales Lead Management in 2009; Avidian’s James Wong makes the list...Read more
Case Study: CCS Printing - Maximizing Customer Relationships in a Slow Economy
CCS Printing knew they needed a system to manage their customer relationships, but they wanted something that would be simple to use and easy for their employees to adopt. The choice ultimately came down to either Microsoft or Avidian; they chose Avidian...Read more
Prophet OnDemand Premium Edition
Prophet OnDemand is the Software as a Service (SaaS) version of the award winning, Outlook-based, Prophet CRM software and gives sales teams working within Outlook an easy-to-use sales CRM solution without having to purchase or maintain server software...Read more
Proving Out Alternative CRM Solutions
After examining other hosted solutions, Secure Health selected Avidian's Prophet OnDemand. After the first day of the trial, Secure Health was sold...Read more
Avidian Technologies Unveils Prophet OnDemand SaaS CRM Software
Incorporating all the features of on-premise Prophet software, new Prophet OnDemand Premium Edition extends all the benefits of the basic version to individual users for just $9.95 per month, with no contract or long-term commitments...Read more
Avidian Technologies Announces Prophet OnDemand Premium Edition
Avidian Technologies has launched Prophet OnDemand Premium Edition as an addition to its Microsoft Outlook-based CRM software product line...Read more
Avidian Enters SaaS Arena with Prophet
Avidian Technologies has launched a new version of its Microsoft Outlook-based CRM software. Prophet OnDemand Premium Edition is the SaaS version of the original Prophet solution...Read more
Avidian Technologies Unveils Prophet OnDemand SaaS CRM Software
Designed to provide individual users with the flexibility and reliability of a hosted database, Prophet OnDemand is the Software-as-a-Service, or “SaaS,” version of the company’s already existing ‘Prophet’ CRM software...Read more
Avidian Named to the Inc. 5000 List for Second Consecutive Year
For the second consecutive year, Avidian has been named to the Inc. 5000 list, which measures revenue growth for U.S.-based, privately-held, independent companies. This places Avidian as one of the year’s fastest growing and most promising private technology ventures in the United States...
Outlook Is Powerful. It's Also Limited. Is It Limiting Your Growth?
In my interview below, James Wong, President of Avidian, helps shed some light on the "Outlook - Outlook + add-on - Standalone" dilemma....Read more
Despite the Slumping Economy, You Can Increase Sales
Since roadblocks on the implementation superhighway often come down to human factors, we've collected 10 of the most common and the most costly — to help you avoid them ....Read more
Avidian Named to the Red Herring 100 North America List
Red Herring places Avidian Technologies as one of the year’s most promising private technology ventures in North America by naming the company to its “Red Herring 100 North America” list.
Minority Small Business Champion of the Year: James Wong
Avidian CEO James Wong has been named Washington State Minority Small Business Champion of the Year by the Washington Small Business Administration. Wong received the honor for many reasons, including his impressive track record in founding successful companies....Read more
Small Businesses Need CRM Software to Survive the Recession
A recent survey by Avidian Technologies revealed that small and medium sized businesses are not familiar with the terms CRM and SaaS....Read more
Six Ways to Get Your Employees to Use CRM Software
A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities. Having a custom relationship management (CRM) system that is easy and gets used by the sales team is a great step towards that goal....Read more
CRM and SaaS Not Familiar Terms to Most SMBs
We all know what "CRM" is, right? Well, most SMBs don't, according to a recent study by Avidian, fielded by MarketTools....Read more
SMBs Unfamiliar with CRM, SaaS Terms: Avidian Technologies Survey
In spite of much marketing and media attention, a new survey by Avidian Technologies reveals that most small/midsized businesses (SMBs) are unfamiliar with the terms Customer Relationship Management (CRM) and Software as a Service (SaaS)....Read more
Avidian Technologies Survey Reveals Small to Medium Businesses Want CRM Simplicity and Compatibility
Avidian Technologies today released the findings of its Customer Relationship Management (CRM) survey. The survey found that the majority of small to medium businesses (SMBs) are unfamiliar with the terms Customer Relationship Management (CRM) and Software as a Service (SaaS)....Read more
Get the Most out of Conferences
Avidian’s James Wong discusses tips on how to get the most out of attending conferences. ...Read more
CRM Awareness Among Small Businesses
In , Avidian Technologies conducted a survey among 200 small business owners, ranging between one to 1,000 employees, in an effort to gauge their knowledge of CRM…Of those companies who said they are considering implementing CRM, most said they would consider Quickbooks and Outlook as their CRM products...Read more
How to Get the Most Out of Outlook
Many of us have a love-hate relationship with Outlook—yes we hate it because sometimes it crashes unexpectedly, or it takes an extra three to ten seconds to do something that we didn't expect. But I believe for the most part many of us do like Outlook and its intuitive nature...Read more
Stevie Awards for Sales and Customer Service
Customer Service Leader of the Year Finalist: James Wong, CEO, Avidian Technologies, Redmond, WA...Read more
Despite the Slumping Economy, You Can Increase Sales
Many people are still using a yellow notepad, Word or Excel to help them keep track of sales. This system takes lots of time and is prone to lots of errors. Today, many contact and sales management tools can easily help you figure this out with a few clicks of a button...
Customer Relationship Management
Customer Relationship Management (CRM for SMB) Survey
The Customer Relationship Management (CRM) survey Avidian commissioned from Market Tools held some unexpected results regarding CRM familiarity and association. Small to medium businesses (SMBs) are unfamiliar with the terms CRM and Software as a Service (SaaS)...Read more
Shake Your Moneymakers
Sales technology isn’t about data entry; it’s about closing more and bigger deals. SFA can help, but only if businesses know what to look for and how to use it. What follows is a look at three main technological arenas where salespeople can become more effective: mobility, social computing, and analytics...Read more
News Flash: Some tech firms are actually hiring staff in 2009
Avidian, a maker of low-cost customer relationship management software, plans to hire two or three new sales staffers in order to keep up with its nearly 25 percent annual growth rate....Read more
CBM News: Seventy Percent of SMBs Think CRM is "Um, New Rock Band?"
A recent Avidian Technologies Market Tools survey of SMBs found that fully seventy percent of small businesses don't use CRM and don't even really know what it is…However, those respondents currently using CRM said the actual benefits exceeded their expectations....Read more
Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand
Prophet OnDemand is the Software as a Service (SaaS) version of the award-winning, Outlook-based Prophet CRM software and gives sales teams working within Outlook an easy-to-use sales CRM solution without having to purchase or maintain server software....Read more
Avidian launches new team version of contact management and CRM solution
Unlike traditional big iron CRM or sales management software, Prophet OnDemand is built into Outlook, eliminating the need to manage multiple contact databases or toggle between separate applications....
Avidian's Prophet OnDemand Marries Hosted CRM to Outlook
Prophet OnDemand gives sales teams working within the popular Outlook application an easy-to-use sales CRM solution without having to purchase or maintain server software...Read more
Accounting Technology
A Good Outlook on Outlook
Earlier this year the company released Prophet 5, the newest version of the Outlook-based contact management and CRM solution, offering greater usability and more advanced contact management features integrated with Outlook, eliminating the need to toggle between applications...Read more
Computer Technology Review
Mobile CRM: Staying Connected
When considering which options are most important, some should be at the top of the list. Here are some suggested must-have features to look for when trying to find the perfect mobile CRM solution...Read more
6 Ways to Make Your CRM Software Implementation a Success
Here are six proven tips that will help make the implementation of a new CRM solution a success. ....Read more
8 Enterprise Strategies That Stick
Built on top of Microsoft Outlook, Avidian’s CRM product, Prophet 5, gives clients an already recognized platform that takes little time to adjust to....Read more
Top 5 ways to get your employees to use CRM software
Customer relationship management (CRM) software is a valuable and effective tool that can optimize the sales process and help strengthen customer relationships, but many businesses struggle to convince sales teams to use CRM software....Read more
Five Ways to Make SEO Work for You
How much attention do you pay to search engine optimization? Many marketers give it short shrift, not understanding that it can be the difference between success and failure....Read more
CRM and Sales Management Through Microsoft Outlook
With Prophet, an individual can do everything inside of Outlook, meaning they only need to deal with one contact database, one calendar and one application....
Outlook add-ons bring CRM to e-mail
Prophet concentrates on CRM capabilities, and makes customizing the data you track, such as products and services, easy....
First Look: Outlook Add-Ons Bring CRM to E-Mail
Prophet concentrates on CRM capabilities, and makes customizing the data you track, such as products and services, easy....Read more
CRM Vendor Avidian Noted in Washington State Growth
CRM vendor Avidian Technologies was recently named as Washington's fastest growing company by the Puget Sound Business Journal ("Washington's Top 100 Fastest Growing Companies"). ....Read more
Outlook vs. Software Fear
By using Outlook – something most sales guys already use on a daily basis – Prophet gets past that fear and gets a head start on adoption....
OutlookPower
Avidian launches Prophet 5
Unlike traditional big iron CRM or sales management software, Prophet is built into Outlook, eliminating the need to manage multiple contact databases or toggle between separate applications....Read more
CRM's Avidian Launches Prophet 5
Prophet 5 includes improved usability and more advanced contact management integrated with Outlook, "eliminating the need to shift between multiple applications."....Read more
Avidian's Outlook is Simple
That fact is hardly lost on Avidian Technologies, which announced today the release of its CRM software for small and midsize businesses (SMBs): Prophet 5.....

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Aaron Searle
(801) 373-7888
aarons@connectpr.com
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