Fact Sheet: Avidian Technologies

Name: Avidian Technologies
Month/Year Founded: May 2002
Web site: www.avidian.com
Funding: Funded by co-founders and on-going operations
Ownership Status: Privately held
Location: Bellevue, WA
Sector: Customer Relationship Management/Contact Management/Sales Management Solutions
Management:
James Wong, Chief Executive Officer / Co-Founder
Keith Clements, Chief Operations Officer
David Archer, Vice President of Sales
Melissa Bay, Controller
Eric Bolstad, Director of Software Development
Eric Bolstad, Director of Software Development

Description:
Avidian Technologies is an award-winning software development firm specializing in creating cloud-based (Software-as-a-Service) and on-premise software solutions for users of Microsoft Outlook and Exchange. Since its inception in 2002, Avidian has grown to nearly 15,000 customers worldwide, with clients on every continent but Antarctica. Avidian has grown revenues at a CAGR of 54.2 percent over the past 5 years. Avidian is committed to creating solutions that help Outlook and Exchange users be more effective.

Prophet, developed by Avidian on the .NET 2.0 platform, is Avidian’s flagship product and the leading contact management and customer relationship management (CRM) software built inside Outlook. Prophet leverages Outlook’s existing data and functionality and transforms it into a full-featured sales and contact management system. Prophet takes Outlook beyond tasks, calendaring and e-mail with centralized and secure contact management, sales opportunity management, flexible reporting and easy sharing and controlling of customer information. Prophet requires far less training, virtually no integration/maintenance hassles and is very cost effective when compared to other “big iron” solutions. Prophet helps small- to medium-sized businesses be more organized with their customer data, give better visibility to sales activities and achieve their company sales goals. Prophet is available in both on-premise and cloud-based versions.

Competitors:
    1.   ACT!
    2.   Goldmine
    3.   Microsoft CRM
    4.   Salesforce.com
Top 3 Competitive Differentiators:
  1. Built into Microsoft Outlook: Being built into Outlook, Prophet essentially turns the e-mail and calendar application into a complete CRM and contact management solution. This eliminates the need for users to constantly flip between two applications or manage multiple contact databases. Prophet acts and feels like additional features and functionality to Outlook, instead of an entirely different application. In addition, Prophet turns Outlook data into the building blocks of an effective sales management solution. Every email sent, meeting appointment made or task created can be viewed, tracked and associated with an opportunity. This increases information organization and ease of finding critical pieces of opportunity information.
  2. Built with .Net: Building Prophet on the .NET 2.0 platform means it integrates at the object level with Outlook. Having been built with .Net also ensures that users can easily share Prophet and Outlook information with other critical business applications.
  3. Available in Both On-Premise and Hosted Versions: Unlike many competitors, Avidian offers Prophet in multiple configurations, including on-premise versions and hosted, or Software-as-a-Service, versions. The on-premise system works like any other traditional application and can be loaded onto a PC or, in the case of team editions, a server. The Software-as-a-Service version is hosted on Avidian’s private, secure cloud and transfers all of the backend maintenance and management to Avidian’s expert IT staff. These multiple configurations allow customers the flexibility to choose the application method which is best suited to their needs and computing environment—further making Prophet the easiest to use CRM for Outlook.
Products Offered:
  • Prophet 6 OnDemand Premium Edition for Individual Users
  • Prophet 6 OnDemand Enterprise for Multiple Users
  • Prophet 6 OnDemand Ultimate for Companies with Multiple Users Across Multiple Departments
  • Prophet 6 OnPremise Enterprise for Multiple Users
  • Prophet 6 OnPremise Ultimate for Companies with Multiple Users Across Multiple Departments
  • Prophet Mobile Solutions
Associations/Industry Involvement:
  • CRM Association, Northwest Chapter
  • Rotary International
  • Microsoft Partner
  • NW Next
Awards Won:
  • Seattle Mayor’s Small Business Award (2004)
  • Puget Sound Business Journal’s 40 Under 40 List: James Wong, CEO, Avidian Technologies (2004)
  • Northwest Asian Weekly’s Entrepreneur of the Year Award: James Wong, CEO, Avidian Technologies (2005)
  • Northwest Asian Weekly’s Entrepreneur of the Year Award: Tim Nguyen, CIO, Avidian Technology (2005)
  • Washington CEO Magazine’s Washington’s Best Companies to Work For List (2005, 2006, 2007)
  • Puget Sound Business Journal’s Washington’s 100 Fastest Growing Private Companies List (2006, 2007, 2010)
  • U.S. Small Business Administration’s Washington State’s Minority Small Business Champion of the Year Award: James Wong, CEO, Avidian Technologies (2008)
  • Inc. Magazine’s Inc. 5000 List (2008, 2009, 2010)
  • Red Herring’s North America 100 List (2009)
  • The Sales Lead Management Association’s List of the 50 Most Influential Sales Lead Management Professionals: James Wong, CEO, Avidian Technologies (2009)
  • Puget Sound Business Journal’s Top Software Developers List (2010)
  • U.S. Chamber of Commerce’s Blue Ribbon Small Business Award (2010)
Press Contact:
Aaron Searle
(801) 373-7888
aarons@connectpr.com
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