About Avidian Technologies

We’re proud to be the makers of Prophet, CRM simplified with Outlook. We put powerful yet intuitive CRM solutions in your hands. So, you can be more organized, serve your customers better, and close more sales. With over 15,000 companies using Prophet worldwide, our driven team of Avidianites strive to help our clients succeed. That’s all we do. And we have a lot of fun doing it. We know we’ve done our job when your customers are happier and you are making more money.

Avidian is about building lasting relationships. We believe in good old-fashioned customer service. When you call, we answer. A live person actually picks up the phone. We don’t outsource our customer support. We connect you to the right expert to address your questions. We have an unconditional, no questions asked, 30-day money back guarantee. It’s that simple.

Although we’ve been around since 2002, we are still hungry and ambitious to grow through helping our clients grow. Our mission remains unchanged: to create loyal and successful clients by providing the best Outlook-based CRM software solution available.

We’ve been successful in our mission. We’ve been named the fastest-growing private company in Washington State three years in a row, with record revenues even through the great recession. Oh, and we’ve also been named one of Washington State’s best companies to work for three years in a row. We know happy employees make happier customers.

Other companies live by their mission statements. But we found ours unable to reflect the spirit of our people. So, last year, we gave birth to the Avidian Dream. This dream statement encapsulates our renewed faith and commitment to our product, to our clients, and to one another.

Avidian Dream

  1. We are a company with a soul.
  2. We’re kind and gracious to each other.
  3. We live our TRUST Principles.
  4. We love working at and have pride in Avidian.
  5. We care about our associates’ success and happiness.
  6. We delight our customers.
  7. We help growing businesses get more organized, delight their customers, and increase sales.
  8. We’re renowned for creating easy, simplified & results-driven solutions.
  9. We execute superbly with consistent revenue growth and profits.
  10. We are the industry leader in Outlook-based and mobile CRM solutions.
Executive Management Bios
James Wong - Co-Founder/CEO
James is a seasoned entrepreneur and founder of three successful companies. James is a thought-leader, sought after speaker and writer on CRM, Sales Management & groupware applications. He was a regular writer for PCWorld and has been featured in PC Magazine, Small Business Computing, Inc., Entrepreneur, CRM Magazine, Washington Post and other publications. In 2009, he was named by the SLMA as the “50 Most Influential Sales Lead Management Professional”  Read more.
Keith Clements - Chief Operations Officer
Keith brings 20+ years of experience building and scaling customer facing organizations in highly dynamic private to publically traded technology companies. At WatchGuard, Keith rapidly grew his team from a few people to over 120 with service related revenues to over $20M while achieving very high service margins and customer satisfaction ratings. Read More.
David Archer - Vice President of Sales
David brings over 20 years of sales and sales management experience to his role as Vice President of Sales. He is responsible for overall revenue at Avidian. David’s expertise in building top level sales teams comes from successful sales leadership roles at DS-IQ, Telanetix, CenturyLink and Lanier. Read More.
Melissa Bay – Controller
Melissa brings many years of experience in Accounting and Finance. She started her career in the audit division of Arthur Andersen where she earned her CPA. While there she worked for a variety of industries, including healthcare, government, real estate, manufacturing and high tech. Read More.
Eric Bolstad - Director of Software Development
Eric leads the product development division responsible for building the award-winning Prophet CRM software. Since 2008, Eric has guided technological innovation at Avidian, including creating a cloud-based edition, enabling mobile extensions, and overseeing a redesign in the UI. Read more.
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Signup for your free trial of our customer management software built in Outlook. Contact Avidian with your Prophet CRM questions or comments. Email Avidian with your Prophet CRM questions or comments.
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