Prophet OnDemand Cancellation Policy

You can cancel your Prophet subscription at any time for any reason and receive no further billings notices. Please note - once cancelled,  you will no longer have access to your Prophet data.   Any subscription fees that were part of your annual contact will not be refunded.

If you are requesting a refund for a purchase as part of our money back guarantee, please complete our REFUND REQUEST form.

**All fields must be completed for proper processing of your cancellation request.**
What is the PRIMARY reason for your cancellation request:
Is there anything we can do to earn your business back?
First Name:
Last Name:
Company:
Billing Address Line 1: (no P.O. Boxes)
Billing Address Line 2:
Billing City:
Billing State/Province:
(2 character code, ex. "WA")
Billing Zip/Postal Code:
Billing Country:
Daytime Phone:
Email Used in Purchase:
Order Reference Number:
Purchase Amount:** (ex. "1000.00")
Date of Purchase: (mm/dd/yyyy)  /  / 
Last 4 digits of Credit Card used in purchase:
Did an Avidian Sales Associate
assist you with your purchase?:
   
**Please note that refunds are limited to the price of the product and any state and local taxes collected. We cannot refund setup fees, any training and professional services that have been performed and shipping and handling charges.
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